NEWN-IQ DQ Agent — AI-powered data health check.Learn more →
Connect Today →
Customer story

Kennametal increased page speed by 60% by organizing all the data in one place

Kennametal is an American supplier of tooling and industrial materials.

Customer story

The story

01

The Challenge

Legacy systems hurt performance, and customers needed to view and manage account details, orders, invoices and scorecards in one place.

02

The Solution

Migration from CCV1 to CCV2, SAP Commerce Cloud integrated with Customer Data Cloud via Gigya, SCPI for legacy data, AEM pages via REST APIs, and role-based B2B unit relationships.

03

The Benefits

Page speed up 60%, full customer control over orders and invoices, and increased revenue from order replenishment and scheduled orders.