NEWN-IQ DQ Agent — AI-powered data health check.Learn more →
Connect Today →
Customer story

Doterra US-Based Essential Oils Retailer Achieves 100% Web Performance Improvement

Doterra is a US-based online retailer of essential oils with offices in Taiwan, Japan, Europe, and Australia.

Customer story

The story

01

The Challenge

Doterra needed to launch a site in 3 months while improving operational efficiency, application performance and sales, and reducing abandoned carts.

02

The Solution

An end-to-end multi-geo, multilingual B2C site on Hybris with easy and guest checkout, business-user control over promotions and content, and 24x7 proactive support.

03

The Benefits

First release in 100 days, catalog load cycle reduced from 5 days to 1, ~100% web performance improvement, CSAT up 8% and abandoned carts down 16%.